Shipping

All Click & Collect orders are free of charge. For more information on our Click & Collect service click here.       (can that link into Click and collect info below?)

For all other orders a shipping fee will apply.

Your order will be delivered using Australia Post eParcel service.

Your order will be delivered to your address and may require a signature upon receipt. Please be sure to add all Unit/Flat and Business names as appropriate for your order. If no one will be home during business hours, we suggest that you provide a work address for delivery, as Australia Post will not leave parcels unattended. A delivery card will be left listing which nearby Australia Post outlet the parcel can be collected in person if you are not home at the time of delivery.

Please allow 2 WORKING days for order PROCESSING before dispatch of your order.

Delivery times are reliant upon normal Australia Post working hours and vary depending on where you live.

As a guide, average DELIVERY times are listed below for each state:
Victoria, Tasmania – 3 working days
New South Wales, ACT, South Australia & Queensland – 5 working days
Western Australia & Northern Territory – 7 Working Days

It is important to note that orders can only be dispatched Monday to Friday.

For non Click and Collect orders, you will receive an email with an Australia Post Tracking number once your order is dispatched. You can track the journey of your order via the Track and Trace website http://auspost.com.au/track/ by entering your tracking number.

Dixons Pharmacy does not currently ship to international addresses.

Australia Post shall not carry what it considers as “Special Parcels” (Parcel that contains Exempted Dangerous Goods) to addresses with postcodes listed below:

Geographic Area Postcodes
South Australia / Northern Territory 0822, 0882, 0852, 0885, 0860, 5710, 0872, 5731, 0880, 0881
New South Wales 2836, 2880, 2898, 2899
Queensland 4470, 4476, 4482, 4488, 4494, 4821, 4827, 4873, 4879, 4885, 4891, 4471, 4477, 4483, 4489, 4495, 4822, 4828, 4874, 4880, 4886, 4472, 4478, 4484, 4490, 4496, 4823, 4829, 4875, 4881, 4887, 4473, 4479, 4485, 4491, 4497, 4824, 4830, 4876, 4882, 4888, 4474, 4480, 4486, 4492, 4498, 4825, 4871, 4877, 4883, 4889, 4475, 4481, 4487, 4493, 4816, 4826, 4872, 4878, 4884, 4890
Western Australia 6161, 6434, 6440, 6446, 6635, 6701, 6713, 6721, 6730, 6752, 6762, 6429, 6435, 6441, 6447, 6638, 6705, 6714, 6722, 6731, 6753, 6765, 6430, 6436, 6442, 6448, 6639, 6707, 6715, 6723, 6733, 6754, 6770, 6431, 6437, 6443, 6450, 6640, 6710, 6716, 6724, 6740, 6758, 6798, 6432, 6438, 6444, 6532, 6642, 6711, 6718, 6725, 6743, 6760, 6799, 6433, 6439, 6445, 6537, 6646, 6712, 6720, 6728, 6751, 6761
Tasmania 7255, 7256, 7257