Quality Care

Australia’s Quality Care Pharmacy Program

The Pharmacy Guild of Australia’s Quality Care Pharmacy Program (QCPP) is a quality assurance program for community pharmacy, and provides support and guidance on professional health services and pharmacy business operations. Dixons Pharmacy is proud to be accredited since accredited since 1997.

The QCPP benefits our customers in the following ways:

  • A higher level of professional and customer service.
  • Assurance that the pharmacy conforms to industry and professional standards.
  • Confidence that the pharmacy has mechanisms in place to identify and eradicate any customer issues or problems
  • Confidence that our pharmacy staff are trained to refer the best level of assistance, and that they will not provide advice in areas outside their area of responsibility.
  • A pharmacy team that is dedicated to meeting customers’ health care needs and providing excellent customer care.

As part of our ongoing effort to provide the best quality in all that we do for our customers, this is just one more step in raising the bar in quality product, service and advice.